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
    Bids and books projects, oversees all company operations, business development



    Bids and books projects, oversees Fairfax and Alexandria office, oversees all
    projects, oversees all interviewing staff, hires and trains.



    Oversees all interviewers



    Oversees QAs and AV staff, project management, coordinates projects onsite



    Oversees QAs, AV staff, coordinates projects onsite


   Attention to detail is paramount
   Everyone trained in every aspect of your project
    specifications
                               – we locate the respondents
    critical to your research and project success
   Timely updates
   Experts in troubleshooting

    We spend countless hours training our staff with in-house
    training programs.


    Our interviewers love us – they stick around for years – this
    ensures knowledgeable staff always able to adapt to changing
    projects; we promote from within always giving our staff
    opportunities.


    Our veteran staff understands the changes in research and
    easily adapts to ensure your project is a success.


    We have consistently received top ratings by our clients in both
    of our facilities. This compliment means the world to us and is
    the driving force behind our success.


    Our senior staff knows DC – we have all lived in the area for
    over 30 years each and can help guide you in this market to
    deliver the best research results.
   Focus groups
   IDIs
   Ethnographies
   Interviewing - on site and off site
   Usability tests
   Mock juries
   Radio studies
   Telephone
   Online surveys
   Programming and hosting
   Taste tests
   Home use/product placement tests
   Intercepts
Let us manage your research project either nationally or internationally!
With our veteran staff we have established relationships with facilities around
the country that have the same core values and expectations that we do.

We can guarantee you peace of mind with
your study, arrange all of the details, and
give you one point of contact throughout
the entire study.
   Continuous monitoring
   Feedback “box” for all staff
   Constant validation
    ◦ Immediate supervisor validation
    ◦ Project manager validation
   Interactive video
   Digital audio and video recording
   Vic CD
   Transcription services
   Video streaming
    ◦ FocusVision
    ◦ ActiveGroup
   Located in the nation’s
    most affluent county
   15 miles from Dulles
    Airport
   20 miles from National
    Airport
   Easy access from all
    major highways
• Each focus group room in both facilities has a modular table to adapt to the moderator's
  specifications.

• All rooms are 15' x 20' in order to easily accommodate 12-14 respondents.

• The tables can be square, rectangular or converted to smaller tables to accommodate mini
  groups.
• All focus group rooms are equipped with one-way mirrors and have audio and video
  capabilities.

• In addition, the tables can be removed to accommodate up to 30 respondents theater
  style.
Fully equipped lab consisting of 10 stations, including high speed internet
  access

Programming, hosting and reporting available upon request

Sensory testing
Usability testing
Taste tests
   3 miles from National
    Airport
   Hotel connected to our
    building
   Shops and restaurants
    within walking distance
   Walking distance to Metro
    transit system
   Walking distance to
    Amtrak station
•   Each focus group room in both facilities has a modular table to adapt to the moderator's specifications.
•   All rooms are 15' x 20' in order to easily accommodate 12-14 respondents.
•   The tables can be square, rectangular or converted to smaller tables to accommodate mini groups.
•   All focus group rooms are equipped with one-way mirrors and have audio and video capabilities.
•   In addition, the tables can be removed to accommodate up to 30 respondents theater style.
   DC locals for over 35 years

   Solid database categorized
    by specialties (doctors, hill
    staffers, opinion elites,
    niche audiences)

   Ability to recruit from DC,
    VA and MD to all locations
   Quality is our number one priority
   We do whatever it takes to get your job done
   We stand behind our work
   We constantly innovate
   We make things happen
   We are your research partner
   We are going paperless! We email all reports,
    confirmation letters, and all communication
    with respondents
   We do not use plastic or paper products in our
    respondent or client kitchens
   We replaced all light switches with automatic
    sensors
   We replaced all lighting with energy saver
    bulbs
   We recycle
   We work with local DECA programs
   Consult on student marketing programs
   Donate to local high schools
   Speak at colleges and universities




   Susan G. Komen for the Cure
   American Heart Association
   Habitat for Humanity
   "Metro Research Services is one of our most valued resources for focus group recruiting and data collection. I am always
    confident that each job, no matter how challenging, will meet our specifications and be a success."
    TERRY S. BRISBANE, Vice President Alan Newman Research
   "The Motley Fool operates one of the world's busiest personal finance web sites, www.Fool.com, and provides millions of
    customers with financial services that educate, amuse and enrich. A large part of The Motley Fool's success is due to an
    aggressive usability testing program. The Motley Fool relies on Metro Research Services to recruit a pool of carefully-
    screened usability test subjects every two weeks. Test after test, Metro delivers an accurately screened subject pool.
    Without such a high-quality subject pool, we simply could not trust our usability test results. This makes Metro Research a
    key contributor to the quality of The Motley Fool."
    ERIC BURNETTE, Usability Fool, Formerly of The Motley Fool, Inc.
   "During the past several years, I have had the pleasure of working with Metro Research Services on multiple qualitative and
    large group interview research projects. Their attention to detail, quality recruiting, and client service are second to none. We
    consider Metro a part of our team and I highly recommend them!"
    REX REPASS, R.L. Repass & Partners, Inc.
   “Even with accelerated scheduling, the recruiting prepared by Metro Research Services has always yielded us diverse and
    extremely qualified respondents. I have also enjoyed working with Angela, Laura and the hosting staff before and after the
    focus group sessions. I plan on using Metro again and again and I highly recommend them to others.”
    LINDA RAY, Qualitative Research Consultant, Inova Health System
   "Impeccable recruiting, responsive staff, and proactive services reflect a positive, can-do attitude and commitment to
    excellence. A top research facility embodying the professionalism that research consultants seek... a masterful partner."
    BARBARA ROSENTHAL, Rosenthal Qualitative Research
   "Over the more than twenty years I have worked with Metro Research, I have always found their work to be exceptional and
    the quality is always terrific. I know when I work with Metro that I don't have to worry about anything."
    CHRISTOPHER BONNEY, Bonney & Company
   "When time and dollars weigh equally, I need a field service that will run with a job, require no hand holding, and produce
    optimal results. In terms of recruiting, Metro Research Services has come through with flying colors -- taking the pressure off
    me and producing a 95 percent show rate. Add to that the consistent low bid, and I can't ask for more."
    DONNA M. MURRAY, Washington Metropolitan Area Transit Authority
http://washington.org




 The famous red phone that’s depicted in the movies isn’t actually in the Oval Office. It’s in the Pentagon.



                                                  The word “lobbyist” became popular with President Ulysses S. Grant’s
                                                  disdain for the interest groups who bothered him while he relaxed in
                                                  the Willard Hotel’s lobby.



 While the famous people you associate in DC may be politicians, it’s also the hometown of famous
 musicians like Duke Ellington, John Phillips Sousa, Roberta Flack and Chuck Brown.



                                 Just as the Supreme Court didn’t get a permanent home until 1932, the
                                 government didn’t provide an official residence for the Vice President until 1974.



There are no skyscrapers in DC. Many believe that this is due to a law saying that the Capitol was to
be the tallest in the city. In fact, the fire department put limits on building heights in 1894 because their
firefighting equipment wouldn’t reach high enough to keep tall buildings safe.
Congress later set limits on the heights of buildings in DC: 90 feet for homes and apartments and 110 feet for office buildings. In 1989,
the Height of Buildings Act was passed, ensuring that the city skyline wouldn’t be dominated by skyscrapers.




                                                                Nationals Park is on track to be the first “green-certified”
                                                                baseball stadium in the country.
CONTACT INFORMATION:
  ANGELA LORINCHAK, PRESIDENT
    LAURA JONES, VICE PRESIDENT
                       703.385.1108


alorinchak@metroresearchservices.com
 lajones@metroreseasrchservices.com
   www.metroresearchservices.com

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Metro Research Services, Inc.

  • 1.
  • 2. Bids and books projects, oversees all company operations, business development  Bids and books projects, oversees Fairfax and Alexandria office, oversees all projects, oversees all interviewing staff, hires and trains.  Oversees all interviewers  Oversees QAs and AV staff, project management, coordinates projects onsite  Oversees QAs, AV staff, coordinates projects onsite
  • 3.   Attention to detail is paramount  Everyone trained in every aspect of your project specifications  – we locate the respondents critical to your research and project success  Timely updates  Experts in troubleshooting
  • 4. We spend countless hours training our staff with in-house training programs.  Our interviewers love us – they stick around for years – this ensures knowledgeable staff always able to adapt to changing projects; we promote from within always giving our staff opportunities.  Our veteran staff understands the changes in research and easily adapts to ensure your project is a success.  We have consistently received top ratings by our clients in both of our facilities. This compliment means the world to us and is the driving force behind our success.  Our senior staff knows DC – we have all lived in the area for over 30 years each and can help guide you in this market to deliver the best research results.
  • 5. Focus groups  IDIs  Ethnographies  Interviewing - on site and off site  Usability tests  Mock juries  Radio studies
  • 6. Telephone  Online surveys  Programming and hosting  Taste tests  Home use/product placement tests  Intercepts
  • 7. Let us manage your research project either nationally or internationally! With our veteran staff we have established relationships with facilities around the country that have the same core values and expectations that we do. We can guarantee you peace of mind with your study, arrange all of the details, and give you one point of contact throughout the entire study.
  • 8. Continuous monitoring  Feedback “box” for all staff  Constant validation ◦ Immediate supervisor validation ◦ Project manager validation
  • 9. Interactive video  Digital audio and video recording  Vic CD  Transcription services  Video streaming ◦ FocusVision ◦ ActiveGroup
  • 10.
  • 11. Located in the nation’s most affluent county  15 miles from Dulles Airport  20 miles from National Airport  Easy access from all major highways
  • 12. • Each focus group room in both facilities has a modular table to adapt to the moderator's specifications. • All rooms are 15' x 20' in order to easily accommodate 12-14 respondents. • The tables can be square, rectangular or converted to smaller tables to accommodate mini groups.
  • 13. • All focus group rooms are equipped with one-way mirrors and have audio and video capabilities. • In addition, the tables can be removed to accommodate up to 30 respondents theater style.
  • 14. Fully equipped lab consisting of 10 stations, including high speed internet access Programming, hosting and reporting available upon request Sensory testing Usability testing Taste tests
  • 15. 3 miles from National Airport  Hotel connected to our building  Shops and restaurants within walking distance  Walking distance to Metro transit system  Walking distance to Amtrak station
  • 16. Each focus group room in both facilities has a modular table to adapt to the moderator's specifications. • All rooms are 15' x 20' in order to easily accommodate 12-14 respondents. • The tables can be square, rectangular or converted to smaller tables to accommodate mini groups. • All focus group rooms are equipped with one-way mirrors and have audio and video capabilities. • In addition, the tables can be removed to accommodate up to 30 respondents theater style.
  • 17. DC locals for over 35 years  Solid database categorized by specialties (doctors, hill staffers, opinion elites, niche audiences)  Ability to recruit from DC, VA and MD to all locations
  • 18. Quality is our number one priority  We do whatever it takes to get your job done  We stand behind our work  We constantly innovate  We make things happen  We are your research partner
  • 19. We are going paperless! We email all reports, confirmation letters, and all communication with respondents  We do not use plastic or paper products in our respondent or client kitchens  We replaced all light switches with automatic sensors  We replaced all lighting with energy saver bulbs  We recycle
  • 20. We work with local DECA programs  Consult on student marketing programs  Donate to local high schools  Speak at colleges and universities  Susan G. Komen for the Cure  American Heart Association  Habitat for Humanity
  • 21. "Metro Research Services is one of our most valued resources for focus group recruiting and data collection. I am always confident that each job, no matter how challenging, will meet our specifications and be a success." TERRY S. BRISBANE, Vice President Alan Newman Research  "The Motley Fool operates one of the world's busiest personal finance web sites, www.Fool.com, and provides millions of customers with financial services that educate, amuse and enrich. A large part of The Motley Fool's success is due to an aggressive usability testing program. The Motley Fool relies on Metro Research Services to recruit a pool of carefully- screened usability test subjects every two weeks. Test after test, Metro delivers an accurately screened subject pool. Without such a high-quality subject pool, we simply could not trust our usability test results. This makes Metro Research a key contributor to the quality of The Motley Fool." ERIC BURNETTE, Usability Fool, Formerly of The Motley Fool, Inc.  "During the past several years, I have had the pleasure of working with Metro Research Services on multiple qualitative and large group interview research projects. Their attention to detail, quality recruiting, and client service are second to none. We consider Metro a part of our team and I highly recommend them!" REX REPASS, R.L. Repass & Partners, Inc.  “Even with accelerated scheduling, the recruiting prepared by Metro Research Services has always yielded us diverse and extremely qualified respondents. I have also enjoyed working with Angela, Laura and the hosting staff before and after the focus group sessions. I plan on using Metro again and again and I highly recommend them to others.” LINDA RAY, Qualitative Research Consultant, Inova Health System  "Impeccable recruiting, responsive staff, and proactive services reflect a positive, can-do attitude and commitment to excellence. A top research facility embodying the professionalism that research consultants seek... a masterful partner." BARBARA ROSENTHAL, Rosenthal Qualitative Research  "Over the more than twenty years I have worked with Metro Research, I have always found their work to be exceptional and the quality is always terrific. I know when I work with Metro that I don't have to worry about anything." CHRISTOPHER BONNEY, Bonney & Company  "When time and dollars weigh equally, I need a field service that will run with a job, require no hand holding, and produce optimal results. In terms of recruiting, Metro Research Services has come through with flying colors -- taking the pressure off me and producing a 95 percent show rate. Add to that the consistent low bid, and I can't ask for more." DONNA M. MURRAY, Washington Metropolitan Area Transit Authority
  • 22. http://washington.org The famous red phone that’s depicted in the movies isn’t actually in the Oval Office. It’s in the Pentagon. The word “lobbyist” became popular with President Ulysses S. Grant’s disdain for the interest groups who bothered him while he relaxed in the Willard Hotel’s lobby. While the famous people you associate in DC may be politicians, it’s also the hometown of famous musicians like Duke Ellington, John Phillips Sousa, Roberta Flack and Chuck Brown. Just as the Supreme Court didn’t get a permanent home until 1932, the government didn’t provide an official residence for the Vice President until 1974. There are no skyscrapers in DC. Many believe that this is due to a law saying that the Capitol was to be the tallest in the city. In fact, the fire department put limits on building heights in 1894 because their firefighting equipment wouldn’t reach high enough to keep tall buildings safe. Congress later set limits on the heights of buildings in DC: 90 feet for homes and apartments and 110 feet for office buildings. In 1989, the Height of Buildings Act was passed, ensuring that the city skyline wouldn’t be dominated by skyscrapers. Nationals Park is on track to be the first “green-certified” baseball stadium in the country.
  • 23. CONTACT INFORMATION: ANGELA LORINCHAK, PRESIDENT LAURA JONES, VICE PRESIDENT 703.385.1108 alorinchak@metroresearchservices.com lajones@metroreseasrchservices.com www.metroresearchservices.com